The business is prepared and benefiting from having advanced BCP and preparedness planning embedded into our operations which has been rigorously tested over many years, continually reviewed and adjusted as required.
Through our dedicated Executive Response Team, we have a number of important measures already in place across our business, including:
At this challenging time, it’s critical for all organisations to continue supporting their workforce and providing as much certainty as possible in relation to programs of work to provide confidence on employment continuity.
Continuity of work from our clients is therefore critical as we continue to move forward in this current environment. Service Stream’s senior managers are closely engaging with all clients to assess the continuation of current and planned programs of work so we can in turn continue to engage our 5,000+ strong workforce and provide staff and contractors with certainty over the continuity of work.
Service Stream continues to monitor the unfolding situation and work through contingency plans, to ensure that we continue to deliver for our clients safely, and in-line with our high standards.
We are mindful of the increased risks to our employees' mental health, wellbeing and related isolation health issues occurring at this time. We are working with our teams and are provided helpful tips and guides for working remotely, ongoing access to our trained Mental Health First Aid Officers and access to EAP services across all locations.
Regular communication is vital. This is monitored and maintained by managers, supervisors, network groups, peer-to-peer programs and with regular updates and
communications for all staff.