Health and Safety

We CARE about the safety of our people, our clients and the community

At the core of everything we do

Our commitment to health and safety is all about our people, our partners and the communities in which we operate.

We continually adopt best practice, learn from experiences and strive to improve the way we operate, with a strong focus on:

  • Implementation of critical controls in the workplace everyday
  • Systems that provide real-time supervision, monitoring and reporting of workplace health and safety matters including inspections, incidents and hazard reporting
  • Management of resulting actions which are tracked to ensure we meet obligations, understand and grow
  • Continual review and improvement of our Occupational Health and Safety Management System (accredited to AS/NZS 4801:2001 and the Office of the Federal Safety Commissioner)


Engaging and enabling our workforce

Our commitment to Health and Safety is essential, with responsibility and accountability across
all roles in the business.

We are also supported by a qualified and experienced team of HSEQ professionals located in every state.

The HSEQ team provide ongoing advice, coaching and support to our people leaders, employees and subcontractors in identifying, managing and preventing risks.

Specialists in their field, the team regularly engages with clients and other stakeholders to drive continuous improvement in risk management practices and provide practical tools such as the Field Supervision “My Safety Handbook” to facilitate conversations between frontline managers/supervisors and subcontractors.

The HSEQ team also provide and undertake:

  • Safety leader training for frontline management and supervisors
  • Safety walks and risk focused Spot Check Programs to facilitate engagement and discussion between all levels of management and field workers
  • Hazard, Incident and Legislative Alert activation to ensure workers receive timely information
  • HSEQ meetings that share information and facilitate consultation, which occur at all levels of the organisation, including committees and toolbox meetings

Responding to COVID-19

We work to minimise the risk of COVID-19 transmission while we continue to deliver essential network services in communities across Australia in a safe manner

Dedicated to learning and development

The best technology and management systems can only deliver strong health and safety performance when the people using them are well-trained, supported and have safety front of mind.

We have dedicated educational facilities to ensure we remain industry leaders with highly trained and qualified field and project management staff.

Our facilities provide an ideal learning environment for our staff who can undertake theory and practical education. From inductions to first aid, skills training, workshops and professional development sessions.

Environmental commitment

Our ability to manage the impacts of our activities on the environment and communities in which we operate is fundamental to our long-term success. We help our customers succeed by developing and delivering environmentally responsible and sustainable solutions, so our business is fit for the future.

We remain focused on developing solutions to reduce our energy consumption and greenhouse gas (GHG) emissions, while increasing our cost competitiveness. We place a strong emphasis on meeting or exceeding our compliance obligations, including taking responsibility for preventing and managing harm and rehabilitating or offsetting our impact where required.


Quality systems

Our Integrated Management System (IMS) is accredited to ISO 9001:2015 Quality, and it ensures:
  • Access to key policies and procedures
  • Work is carried out in a planned, efficient and transparent way
  • Our clients have visibility of work activities and costs