Network Service Support Specialists
Specialist support is fundamental to every Service Stream project. We have dedicated specialists to optimise team structure, find and train the right people, engage with network end users and manage information efficiently and effectively.
Having the right people ensures that the job is done right. For each big new contract, Service Stream group’s strategy and growth specialists shape the project team using the ideal people and resources from across our three core divisions.
People and training
With over 2,200 staff and 1,100 prime contractors needed to deliver Service Stream’s ongoing contracts, we know what it takes to hire and train suitably qualified personnel.
We deal with people as well as we deal with networks. Whether managing in-bound calls about network issues or outbound calls about services, our Customer care team provides vital support across a wide range of key contracts.
The capture, storage, retrieval and reporting of information is crucial to every project we undertake. Upgrade of core service support platforms and development of major project specific information solutions are vital parts of our unique networks.