Service Stream Communications is a leading supplier of asset services., maintenance and supplementary labour services to the communications industry. With over 1700 technical staff in the field and a national footprint of 16 branches, Service Stream is one of Australia's largest and most experienced service providers.
Combining a field workforce with Service Stream's logistics, contact centre facilities and its proprietary systems, Service Stream provides a complete end to end capability for installation and maintenance services across Australia.
Service Stream's range of asset, installation and maintenance services include:
Our proprietary systems enable us to efficiently manage 120,000 field based tasks per month across Australia. Service Stream's task management spectrum includes:
- Efficient electronic job allocation and monitoring
- Timely control of each job completion, with on line reporting to the customer
- Quality assurance
- Consolidated invoicing to the customer for jobs completed
- Timely payments of individual sub-contractors
- Establishing, monitoring and meeting key performance indicators
- Accreditation and training of contractors and field staff
Service Stream has considerable experience in all of these areas and will continue to develop its skills base and operational capacity in line with with customer and industry needs.
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