Our AMRS division delivers a range of metering services and associated field services to utilities and local councils. AMRS's field-based workforce provide meter installation, meter reading, water and environmental management services, smart meters, consultancy, surveys, animal management services and after hours site management services on a national basis.
We also have civil contracting services which provide turnkey solutions to the power, water and communications sectors. We have extensive experience in the installation of new pipelines and the relocation of pipelines and trunk main projects through trenchless technology and traditional open cut methods.
We also have specialist civil excavation and underroad boring capabilities which we offer to major councils, utility suppliers and mining companies for the laying of public infrastructure such as water, gas and sewerage pipes and electrical cabling. We also specialise in directional drilling, auger boring and case boring.
Network Design
Our experience in the Utilities sector is extensive. Our knowledge of existing infrastructure helps us provide Network Design services to the Utility industry.
Underground Construction
Our Civil Contracting and Civil Excavation skills are used by major councils, utility suppliers and mining companies. We have utility focussed turnkey or project based capabilities, to make your project successful.
Meter Reading
Whether its Electricity, Gas or Water meter's, we can read them with our cost effective field force. We then capture that data and make it available for you electronically for your billing. We help utilities like yourself capture the necessary data to bill.
Meter Installation
Meters are always improving and offer the utility the key ability to determine usage. When your electricity, gas or water meter's need replacement or updating, we have the cost effective field force to install the meters for you across the country. We focus on making the meter installation as best an experience for your customer as possible.
Smart Meter
Smart Meters are becoming popular with flexible tariffs and flexible pricing. We are experts at Smart Meter rollouts, with extensive rollout expertise. We are also the selected supplier to major Smart Meter initiatives around the country. We offer that capability to give your Smart Meter project the necessary experience and expertise to be more successful.
Network Rollout Training
Training is key area to ensure a major project is rolled out successfully. We have a full RTO with our Milcom division that is used to bring skilled educators and trainers into projects, to ensure education baselines and also reduce the risk of Network Rollouts.
Customer Care
We prefer to call it Customer Experience Management. We are very serious about how we treat your customers, and the impression we make on them. Having our own Call Centre with experts in managing customer expectations is a key ingredient to delivering a great customer experience.
Customer Acquisition
Getting customers for your products is something we are real good at. We do it differently to most, in that we focus on getting the right customers, and we approach them in a way, that makes the sale easy for the customer to buy. Our existing customers tell us they are very impressed with our results !
Back Office Processing
We are able to handle back office functions for Infrastructure and Distribution companies and Retail Service Providers. We are experienced and seasoned in dealing with the Australian Utilities industry, and we have the staff to keep your back office running.
Help Desk
A full Help Desk service is offered by our Customer Care operation for Utilities. We are skilled in running helpdesks fora variety of industries using our modern helpdesk technology and we can also handle multi channel customer contact as well. Contact us for your next project to see how competitive we can be.
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