Service Stream is Australia's leading provider of end to end solutions in the telecommunications and utilities sectors in the areas of asset management services, contact centre activities and logistics, construction, design and technology solutions.

We are the link between many of Australia's largest utility companies and millions of their end users. Together our people help to build, maintain and manage vital Australian infrastructure needed for telecommunications, electricity, solar energy and water.

Hundreds of thousands of people benefit from our services daily when:

• Connecting their phone and broadband services when moving into a new house or estate
• Enjoying improved mobile phone coverage from a new telecommunications tower we have built
• Using public payphones which we have maintained across the nation
• Sourcing information or requiring a service from one of our call centre operators
• Having their residential power meter checked by one of our gas or electricity technicians
• Renewing their insurance with one of our call centre operators

Service Stream Limited is a publicly listed (ASX code: SSM) Company and we are proud to provide jobs for nearly 5,000 Australians, with 60 offices across the nation.

Service Stream delivers a complete infrastructure service to our customers in the utilities and telecommunications sectors through its 2 operating groups, 4 divisions and 9 businesses.

Service Stream's operating divisions are supported by the following businesses and services:

Service Stream Solutions Pty Ltd offers a complete end to end solution to customers in the areas of contact centre management (including mobile number portability, inbound and outbound calls and insurance management), hosted solutions (technology), specialist logistics and supply chain management, supply chain fulfilment capabilities (back office processes), administrative and information vetting field and distribution services.

Tickets of Work

Service Stream Communications Pty Ltd provides a range of network and specialist services to the telecommunications industry including labour hire, installation and maintenance (telephony and broadband) and recoverable works (including network design, project management, asset relocation, exchange works and construction).

Fibercom Technology Pty Ltd specialise in telecommunications infrastructure design, build and maintenance. Fibercom provide optical fibre, coaxial cable, copper cable and wireless infrastructure solutions to their customers. They also deliver wideband and broadband projects through to narrowband PSTN works.

General Purpose Group Pty Ltd (GPG) provides installation augmentation, recovery and maintenance services to the infrastructure industry. These include exchange works, mobile networks (AMPS, GSM, CDMA, WCDMA and 3G), customer access networks and transmission and switching technologies.

Service Stream has developed dedicated competencies and skills in the roll-out and development of fibre optic cable and complimentary technologies. These will be made available to the proposed National Broadband Network (NBN) which involves proposed optic fibre connectivity over most of Australia - to homes, offices, businesses and schools.

Radhaz Consulting Pty Ltd is a NATA accredited and independently operated consultancy providing a range of essential services to the Radio Communications industry. Services include electromagnetic emissions (EME) testing / consulting, risk management consulting, RF Awareness training, site auditing and measurement and reporting.

Total Communications Infrastructure Pty Ltd (TCI) is a specialist project management company working within the construction industry in the area of technology infrastructure deployment. TCI services include the deployment of mobile telecommunications base stations to greenfield locations and rooftops and specialist mobile infrastructure to in-building systems, HV towers, concealed sites and satellite earth stations.

AMRS (Aust) Pty Ltd delivers a range of metering services and associated field services to utilities and local councils. AMRS's field-based workforce provide meter installation, meter reading, water and environmental management services, smart meters, consultancy, surveys, animal management services and after hours site management services on a national basis.

Service Stream Infrastructure Services provides a full range of civil construction services in recoverable works, asset relocation, small diameter pipelines and associated services and project management in its own name and through McCourt Dando and SEQUD.

McCourt Dando is a civil contractor who provides turnkey solutions to the power, water and communications sectors. They offer extensive experience in the installation of new pipelines and the relocation of pipelines and trunk main projects through trenchless technology and traditional open cut methods.

South East Qld Underroad Drillers (SEQUD) provides specialist civil excavation services to major councils, utility suppliers and mining companies. Excavation methods employed by SEQUD include directional drilling, auger boring and case boring.

Our training and recruitment arm supports each Service Stream business while also offering specialist services to individuals, companies and government agencies.

Training and Recruitment Services (including Milcom and Resourcing Solutions)
Milcom is a Registered Training Organisation (RTO) providing certified training in the area of IT&T. Milcom has developed comprehensive training programs to cater for voice and data communications, security, electrotechnology, project management, contact centre and workplace trainers and assessors.

Resourcing Solutions Pty Ltd can manage outsourced staff or supply any number of staff to work with its customers existing team, including: Supplementary Labour, Permanent Placement, Fixed Term Contract and Outsourcing.

Service Stream holds AS/NZS ISO accreditations for Quality Assurance 9001:2000, Environmental Management 14001:2004 and Safety Management AS/NZS 4801:2001. These accreditations ensure our work practices are highly developed and delivered to the highest Australian and international standards. Click here for further information on our Occupational Health & Safety, Environmental and Quality policies.